Live Chat +1-877-431-0132 +1-213-771-9109 Study Portal Apply Now

Program Overview

In our Quality Management program at Los Angeles City University, we provide students with a comprehensive and well-rounded education in the world of advertising. Our expert faculty members foster a supportive learning environment, guiding students to develop the knowledge, skills, and critical thinking abilities required to excel in the field of advertising.

Eligibility Criteria

High School Diploma, GED or equiv. International Education

Credit Hours

84 Hours

Course Duration

1 Year (Self-Paced) Program

Courses Offered

14

Core Business Foundation:

The program typically begins with a solid foundation in core business disciplines, such as accounting, marketing, finance, management, and organizational behavior. This equips students with a well-rounded understanding of how businesses operate.

Professional Development And Networking:

Beyond the classroom, the College of Business places a strong emphasis on professional development and networking. Our students have access to a wide range of opportunities, including career fairs, industry conferences, and guest speaker events.

Global Business Engagement:

The College of Business is committed to preparing students for success in a globalized business environment. Our programs offer unique opportunities for international engagement, including study abroad programs, global business competitions, and collaborations with multinational corporations.

Introduction to Business

This course will introduce you to the principles and functions of business. Business will be discussed as a part of a total social, political and economic environment. The various functional areas of business will be discussed: economic systems, forms of business ownership, management, human relations, marketing, accounting and finance.

Marketing Essentials

This course is designed to introduce you to the basic marketing concepts. It provides an overview of the marketing functions of selling, promotion, and distribution along with marketing research and strategic marketing process.

Business Communication

This course is designed to give you a comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favorable outside the firm environment, as well as an effective internal communications program.

Fundamentals of Accounting

The Fundamentals of Accounting course provides you with a solid foundation in the principles and practices of accounting; including Accounting Laws and Processes. This course focuses on user orientation of financial accounting, the uses of financial statements, how to analyze a business entity, and how the accounting system is structured.

Introduction to Finance

Introduction to Finance is a course that introduces basic principles of finance. Through this course, you will be able to develop a fundamental understanding of the finance world, which will help you build a base for pursuing a career in the financial industry.

Management & Administration

The course is designed to discuss management theories, concepts, techniques, and practices in the context of complex, dynamic, changing and globalizing business world. Applying the functional or process approach to the study of management, the discussion will cover all main management functions: planning, organizing, directing and controlling.

E-Business

This course explores what an e-business is and how it is managed. E-Business is an interdisciplinary topic encompassing both business and technology. The major characteristics, opportunities, and limitations of this form of business are explored.

Human Resources

This course examines the role of the human resource professional as a strategic partner in managing today’s organizations. Key functions such as recruitment, selection, appraisal, compensation, and labor relations are examined. Implications of legal and global environments are appraised and issues such as diversity training etc. are analyzed.

Principles of Management Skills

This course introduces you to the various skills required by an individual to solve problems occurring at individual and organizational level. These skills include; motivating others, building relationships by communicating supportively, gaining power and influence, empowering and delegating etc.

Introduction to Quality Management

Quality management is developed as an integrated system of management for organizational improvement. Topics covered include the quality management guiding principles of leadership commitment, customer focus, employee involvement/teamwork, continuous process improvement, and the systematic use of measurement data. 

Introduction to Statistical Quality Control

This course aims at providing you with a deeper understanding of the use of statistical methods for quality control and improvement. It covers topics pertaining to quality control through the use of statistical analysis and typical control techniques. It also encompasses development of reliability models and procedures for product assurance.

Basics of Total Quality Management

Quality is the responsibility of every individual and embedded in every activity undertaken by the organization and is customer driven. The aim of the course is to build an understanding of the management of quality and the recognition of quality performance as a strategic goal in manufacturing and service companies. The course will provide an insight into issues of global competitiveness, quality planning, all integrated to successfully face today's business challenge.

Quality Engineering

This course provides practical tools for planning and completing quality improvement projects. The program is meant to prepare you with the skills, knowledge, expertise in cutting-edge technologies and best practices necessary for designing, modeling, analyzing, implementing and managing quality systems.

Special Topics in Quality Management

This course aims to communicate the value of team management. It encompasses topics that help to assemble, motivate and lead the project team. It also encompasses topics that help to develop and use various mechanisms to effectively communicate project information among various team members.

Cost of Attendance

Tuition Fee Breakdown Cost
ASSOCIATE TO BACHELORS DEGREE $18,480
Medical Insurance $0.00
Personal Expenses $0.00
Study Materials $0.00
Food Cost $0.00
Total Tuition Fee $18,480
WHERE AFFORDABILITY

Meets Opportunity

At Los Angeles City University, we believe in where affordability meets opportunity. Our commitment to accessible education ensures that quality learning doesn't come with a hefty price tag. We open the doors to knowledge, offering students the chance to thrive without the burden of overwhelming tuition fees, empowering them for a brighter future.

Introduction to business

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Understanding the u.s. business system.
    Understanding the environments of business.
    Conducting business ethically and responsibly.
  In Section 2 of this course you will cover these topics:
    Understanding entrepreneurship and new ventures.
    Understanding the global context of business.
    Managing the business enterprise .
  In Section 3 of this exam you will be evaluated on below listed topics:
    Organizing the business enterprise .
    Managing human resources and labor relations.
    Motivating and leading employees.
  In Section 4 of this course you will cover these topics:
    Understanding marketing processes and consumer behavior.
    Developing and pricing products.
    Distributing products.
  In Section 5 of this course you will cover these topics:
    Promoting products.
    Producing goods and services.
    Managing for productivity and quality.
    Managing information systems and communication technology.
    Understanding principles of accounting.
    Understanding money and banking.
    Understanding securities and investments.
    Understanding financial and risk management.

Marketing Essentials

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Marketing: managing profitable customer relationships
    Company and marketing strategy: partnering to build customer relationships
    The marketing environment
  In Section 2 of this course you will cover these topics:
    Managing marketing information
    Consumer markets and consumer buyer behavior
    Business markets and business buyer behavior
  In Section 3 of this exam you will be evaluated on below listed topics:
    Customer-driven marketing strategy: creativing value for target customers
    Product, services, and branding strategies
    New-product development and life-cycle strategies
  In Section 4 of this course you will cover these topics:
    Pricing products: understanding and capturing customer value
    Pricing products: pricing strategies
    Marketing channels and supply chain management
  In Section 5 of this course you will cover these topics:
    Retailing and wholesaling
    Communicating customer value: integrated marketing communication strategy
    Advertising and public relations
    Personal selling and sales promotion
    Direct and online marketing: building direct customer relationships
    Creating competitive advantage
    The global marketplace
    Marketing ethics and social responsibility

Business communication

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Understanding business communication in todays workplace
    Communicating in teams and mastering listening and nonverbal communication
  In Section 2 of this course you will cover these topics:
    Planning business messages
    Writing business messages
  In Section 3 of this exam you will be evaluated on below listed topics:
    Completing business messages
    Choosing and using media for brief messages
  In Section 4 of this course you will cover these topics:
    Writing routine and positive messages
    Writing negative messages
  In Section 5 of this course you will cover these topics:
    Writing persuasive messages
    Understanding and planning reports and proposals
    Writing and completing reports and proposals
    Preparing and giving oral presentations
    Building careers and writing rsums
    Applying and interviewing for employment

Fundamentals of accounting

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Accounting and the business environment
    Recording business transactions
    The adjusting process
  In Section 2 of this course you will cover these topics:
    Completing the accounting cycle
    Accounting for a retail business
    Internal control and cash
  In Section 3 of this exam you will be evaluated on below listed topics:
    Receivables
    Inventory
    Long-term assets: plant assets and intangibles
  In Section 4 of this course you will cover these topics:
    Current liabilities and payroll
    Corporations and stockholders' equity
    Long-term liabilities
    The statement of cash flows
  In Section 5 of this course you will cover these topics:
    Financial statement analysis.
    Introduction to management accounting
    Job order costing
    Process costing
    Cost-volume-profit analysis
    The master budget and responsibility accounting
    Flexible budgets and standard costs
    Special business decisions and capital budgeting

Introduction to finance

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    An introduction to the foundations of financial management - the ties that bind
    The financial markets and interest rates
    Understanding financial statements and cash flows
  In Section 2 of this course you will cover these topics:
    Evaluating a firm's financial performance
    The time value of money
    Risk and return
  In Section 3 of this exam you will be evaluated on below listed topics:
    Bond valuation
    Stock valuation
    Capital-budgeting techniques and practice
  In Section 4 of this course you will cover these topics:
    Cash flows and other topics in capital budgeting
    Cost of capital
    Determining the financing mix
  In Section 5 of this course you will cover these topics:
    Dividend policy and internal financing
    Short-term financial planning
    Working-capital management
    Current asset management
    International business finance

Management & administration

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Introduction to management and organizations.
    Management yesterday and today.
    Organizational culture and environment: the constraints.
  In Section 2 of this course you will cover these topics:
    Managing in a global environment.
    Social responsibility and managerial ethics.
    Decision-making: the essence of the manager's job.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Foundations of planning.
    Strategic management.
    Planning tools and techniques.
  In Section 4 of this course you will cover these topics:
    Organizational structure and design.
    Communication and information technology.
    Human resource management.
  In Section 5 of this course you will cover these topics:
    Managing change and innovation.
    Foundations of behavior.
    Understanding groups and teams.
    Motivating employees.
    Leadership.
    Foundations of control.
    Operations and value chain management

E-business

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Overview of ec.
    E-commerce market mechanisms.
  In Section 2 of this course you will cover these topics:
    Reatailing in e-commerce: products and services.
    Consumer behavior, customer service, and advertising.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Company-centric b2b and collaborative commerce.
    Public b2b exchanges.
  In Section 4 of this course you will cover these topics:
    Intrabusiness, e-government, c2c, e-learning, and more.
    Mobile commerce.
  In Section 5 of this course you will cover these topics:
    Laws, ethics, and cyber crime.
    Payments and order fulfillment.
    E-strategy, internet communities, and global ec.
    Infrastructure and application development.

Human resources

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Introducing hrm
    Human resource strategy and planning
    Recruitment
  In Section 2 of this course you will cover these topics:
    Selection: shortlisting and interviews
    The employment relationship
    Introduction to the learning process
  In Section 3 of this exam you will be evaluated on below listed topics:
    Learning and development programmes
    Performance appraisal and performance management
  In Section 4 of this course you will cover these topics:
    Payment systems
    Managing employee welfare
  In Section 5 of this course you will cover these topics:
    Health and safety
    Partnership, employee involvement and high performance working
    Discipline and grievance
    Dismissal, redundancy and outplacement

Principles of Management Skills

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    - developing self-awareness
    - managing personal stress
  In Section 2 of this course you will cover these topics:
    - solving problems analytically and creatively
    Building relationships by communicating supportively
  In Section 3 of this exam you will be evaluated on below listed topics:
    Gaining power and influence
    Motivating others
  In Section 4 of this course you will cover these topics:
    Managing conflict
    - empowering and delegating
  In Section 5 of this course you will cover these topics:
    - building effective teams and teamwork
    Leading positive change

Introduction to Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    The total quality approach to quality management.
    Quality and global competitiveness.
    Strategic management: planning and execution.
    Quality management, ethics, and corporate social responsibility.
  In Section 2 of this course you will cover these topics:
    Partnering and strategic alliances.
    Quality culture: changing hearts, minds and attitudes.
    Customer satisfaction and retention.
    Employee empowerment.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Leadership and change.
    Team building and teamwork.
    Communication and interpersonal relations.
    Education and training.
  In Section 4 of this course you will cover these topics:
    Overcoming politics, negativity and conflict in the workplace.
    Iso 9000 and total quality: the relationship.
    Overview of total quality tools.
    Problem solving and decision making.
  In Section 5 of this course you will cover these topics:
    Quality function and deployment -qfd-.
    Optimizing and controlling processes through statistical process control -spc-.
    Continual improvement.
    Benchmarking.
    Just-in-time manufacturing -jit-.
    Implementing total quality management. index.

Introduction to Statistical Quality Control

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Evolution of quality design and control
    Conceptual framework for quality: design and control
    Statistical methods and probability concepts
  In Section 2 of this course you will cover these topics:
    Sampling distributions and statistical hypothesis testing
    Conceptual framework for statistical process control
    Shewhart control charts for variable data
  In Section 3 of this exam you will be evaluated on below listed topics:
    Importance of rational sampling
    Interpretation of x and r control charts:
    Some control chart methods for individual measurements
  In Section 4 of this course you will cover these topics:
    Process capability assessment
    The design and analysis of tolerances
    Statistical thinking for process study: a case study
  In Section 5 of this course you will cover these topics:
    Shewhart control charts for attribute data
    Attribute control chart implementation
    Conceptual framework for planned experimentation
    Design and analysis of simple comparative experiments
    Design and interpretation of 2k factorial experiments
    Analysis of two-level factorial designs
    Model building for design and improvement
    Two-level fractional factorial designs
    Sequential and iterative nature of experimentation
    Robust design case studies
    Modeling of response surfaces and response optimization

Basics of Total Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Customer satisfaction.
    Continuous process improvement.
    Performance measures.
  In Section 2 of this course you will cover these topics:
    Benchmarking.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Information technology.
    Quality management systems.
  In Section 4 of this course you will cover these topics:
    Quality function deployment -qfd-.
    Failure mode and effect analysis -fmea-.
  In Section 5 of this course you will cover these topics:
    Products liability.
    Total productivity maintenance.
    Statistical process control -spc-.
    Experimental design.
    Taguchi's quality engineering.

Quality Engineering

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Introduction to quality
    The value of implementing quality
  In Section 2 of this course you will cover these topics:
    Products, processes, and quality
    Exploring the meaning of quality
  In Section 3 of this exam you will be evaluated on below listed topics:
    The design process
    The quality system
  In Section 4 of this course you will cover these topics:
    Establishing a culture for quality
    Managing quality
  In Section 5 of this course you will cover these topics:
    Stabilizing the quality system
    Managing by facts: data gathering and data classification
    Data analysis and data presentation
    Statistical techniques for achieving quality
    Quality improvement
    Quality improvement initiatives
    Quality innovation
    Optimism for the future: quality awards and success stories

Special Topics in Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Establish direction and goals.
  In Section 2 of this course you will cover these topics:
    Establish clear roles and ground rules for teams.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Establish accountability.
  In Section 4 of this course you will cover these topics:
    Develop team-leadership skills.
  In Section 5 of this course you will cover these topics:
    Develop communication skills.
    Develop conflict-management skills.
    Establish a well-defined decision-making process and empower team members.
    Establish positive team behaviors.
✖

Course Details

APPLY NOW

Copyright © Los Angeles City University. All Rights Reserved.